Ambassador Logo

Looking for a way to help our community while experiencing amazing performances? The Newberry Opera House is looking for a few good men and women to complement our fine corps of volunteers, known as Ambassadors. These Awesome Ambassadors have saved the Opera House over $2 million since the renovation in 1998.

If you are interested in joining the group please let the Box Office know at 803-276-6264, e-mail Front of House Coordinator TJ Millwood at This email address is being protected from spambots. You need JavaScript enabled to view it., or sign-up as interested in volunteering online. The Box Office will add you to an interested in volunteering list so you receive a notice of summer training. Training for most positions only occurs once a year before the season begins in late August. However, Tour Guides and Administrative Helpers are currently being allowed to go through a shadowing program with on-the-job training.

volunteering while living with covid-19

We know that this year while living with COVID-19 is unlike any other. Please know that the safety of our patrons, staff, and volunteers is very important to us. Click here for more information about our reopening procedures. Click here for more information about volunteer procedures while living with COVID-19.

One of the safety precautions featured on that page is reduced seating capacity (2X2 staggered seating). Because we are trying to pay our artists with revenue from approximately half the number of seats, we did make several volunteer policy changes this year. The previous volunteer discount and comps have been suspended for this unique season.

Interested in Volunteering

current volunteers check out these volunteer job opportunity pages

Volunteer Job Listings   Volunteer Job Calendar

Training Provided

Classes covering all aspects of the duties of each volunteer position are usually conducted each year prior to the season. This year's training is planned for October. Stay tuned for updates.
At training you will learn:

  • Fun Facts about the Newberry Opera House
  • Requirements for Each Position
  • Customer Service Standards
  • Safety Procedures
  • How to Sign Up to Work Shows and Events
  • & Much More

certification FOR 2020-2021 SEASON

Will be held on Saturday, August 14, 2021 at 10:00 A.M.


Usually held in January - more info to come soon.

NOH Tour Guide Training
Saturday, August 14, 2021 at 10:00 A.M. in conjunction with Ambassador Training.
Make sure to sign up as interested in volunteering so that you get the notices for certification training.
Want to start learning now? You can learn on the job with a veteran tour guide, just call 803-276-6264.


In addition to feeling like a part of the exciting work of this award-winning Art Center and economic catalyst, ambassadors also often enjoy the interaction with fellow volunteers and patrons. While seats are not always available, depending on their position volunteers do usually get to see most of the shows they work  - for free. 

Ambassador Positions

Event staff volunteers are the core group at the Newberry Opera House whose main purpose is to see to the comfort and safety of the audience. They greet and assist our patrons in order to ensure that all visitors are treated to an enjoyable experience while attending one of our performances. They run the elevator, take tickets, and—of course—direct patrons to their seats.

Concession Workers
These volunteers man the concessions bar but are sometimes asked to greet at the doors and sell artist merchandise. They also act as hosts of the lobby during events.

Hospitality Hosts
Hospitality personnel primarily make sure the performers are well fed. They also sometimes assist performers with dry-cleaning, errands, or anything they need to help them perform without worrying about the numerous details associated with traveling to a new, strange location.

Tour Guides
Tour guides are an essential part of the small-town Southern hospitality for which the Opera House is known. A warm welcome and personal attention have gained the Opera House many a friend. Tour guides man the lobby, greet visitors and provide backstage tours to groups and individuals.

Often referred to as runners, these volunteers pick up performers at the airport, shuttle groups to hotels, and help them run errands while in Newberry.

Backstage Help
These volunteers help the Tech Department as needed to ensure the production is a success. Backstage help may be skilled volunteers such as hairdressers or seamstresses called upon for large Broadway and opera productions or an all-important extra stagehand during a large load-in or load-out. Pageturners for pianists are also sometimes needed.

Administrative Office Help
Help is always needed to answer phones, compile mailings, send data to newspapers and radio stations, prepare programs for performances, filing, and general office tasks. Duties in this area can be performed during daytime business hours and on show days or evenings. The Sunshine Committee sends out birthday cards and other correspondence to Ambassadors. The Archive & Scrapbooking Committee helps keep a record of each season and processes archival items that are donated to the Opera House. The Return Visitor Committee sends notes to first-time visitors.


  • 15 Years of Age or Older (Concession Workers who serve alcohol must be 21)
  • Concession workers must complete Alcohol Server Training
  • All show night volunteers must be able to stand for long periods of time (for most positions)
  • Attend a Training Session usually held at the beginning of the season.
  • Pass a SLED background check.
  • Minimal annual service (Ambassadors are requested to work at least 24 events a year - that is only 2 a month.)

Adventure Guides
Young Volunteer Pilot Program

Who? Students and Young Adults age 15-25 with an interest in the Arts and/or Education would volunteer to help the patrons of the Newberry Opera House’s Family Adventure Series.
What? Volunteers would commit to working at least 3 shows per year in the Family Adventure Program. Volunteers would be partnered with a veteran Ambassador as a mentor for the season. Adventure Guides would serve as ushers, ticket takers, concession workers (if 21 or older), greeters, etc. They would also help with any enhanced experience events such as cookie and milk parties. Those interested in working other events could sign up for shows following some on the job training.
Where? All programs, at this time, would be held at the Newberry Opera House.
When? The Family Adventure Series is composed of 5-7 shows that are family and youth-friendly- details and dates to come. Previous Family Adventure events include: Fancy Nancy, Pinkalicious, Artrageous, DinoLights light puppet show, Martial Artists & Acrobats of Tianjin
How? Volunteers would register and go through training then sign up to work at least 3 of the Family Adventure Shows during the year. Mentors would be assigned to each Adventure Guide.

Call 803-276-6264 to sign up or for more information. If signing up online, make sure to check the Adventure Guide box so more information can be sent to you.

Sign Up To Volunteer Today

Awesome Ambassador