This intermission has lasted five months and with a new season comes new procedures, please see our reopening plan below. Thank you for your patience throughout this entire process.
All performances for the 2020-2021 season are on sale now.
For a full list of shows affected by COVID-19 related rescheduling please visit:
Re-opening While Living with COVID-19 Procedures
What is the same:
- Friendly Newberry Opera House Staff and Ambassadors to welcome you home.
- Great performers on the Newberry Opera House stage!
- Cold beverages in collector’s cups
- Soaking up the energy of a live performance.
- Hand sanitizer throughout the venue.
What has been adjusted during phase one of reopening:
- Guests who are ill are encouraged not to attend, please check your temperature before coming to the performance (CDC defines fever as 100.4 or higher).
- Seating has been reduced, reallocated to be staggered, and sold in pairs.
- Guests are required to wear masks throughout the performance as social distancing measures may be difficult to maintain, per the Governor’s order.
- All staff and ambassadors will wear masks and gloves and will be temperature checked before working.
- Cleaning and sanitation regiments have been increased especially for high touch surfaces such as railings, seats, and door handles.
- Building doors and seating will open 45 minutes prior to the performance. There is No entry prior to that time. Sitting and loitering in the lobby will not be available.
- Only one door will be open for entrance (Boyce St. next to Memorial Park under the NOH canopy). Each person is to hold their own ticket as it will be scanned at the entrance door.
- The elevator will be limited to two people plus the elevator operator. We recommend using the stairs.
Reduced Capacity and Staggered Seating
The auditorium has been resat at reduced capacity and staggered seating to lessen exposure and to follow CDC and SCDHEC recommendations. This information will be reflected in the ticketing process with one price for all seats and seating by pairs and staggered to minimize contact with other patrons.
Rescheduled Shows from the 2019-2020 Season
If you have an email in our system and have tickets for a rescheduled show, you will receive (or have already received) an email with a PDF attachment, which is the new ticket for the new date. We attempted to reseat ticket buyers as close to his/her original seat as possible.
If you are a ticket holder for one of the rescheduled shows, please review your newly assigned seat. If you have any questions or concerns, please contact the box office at 803-276-6264. Your original date tickets will no longer scan the night of the show. Make sure to print the new tickets and bring them to the new date. Please print each ticket on a separate sheet for quicker scanning at the door. If you do not have an email, your tickets will be mailed to you to limit will call pick-up night of the show.
Show Dates and Times Have Been Added to Accommodate Reduced Capacity Seating
Many of our artists have graciously agreed to add a performance for those shows where we were over 50% in sales and would not be able to implement a reduced seating plan. For example, the Malpass Brothers, Glenn Miller Orchestra, and The Embers have added a 3:00 P.M. performance. Jeanne Robertson added a 3:00 P.M. performance on Sunday, October 18. Please note that the reseating process was based on the date tickets were ordered and our goal was to keep as many people as possible at their original date and time. When you receive the email from our ticketing system with your new tickets, please pay close attention to see if you have been moved to the newly added performance. If the new time or date does not work, please contact the box office and we will do our best to accommodate your request for a change.
If for any reason you cannot attend the new date, you can select one of the following choices as long as you contact the box office no later than 48 hours prior to the performance:
- Donate The Value of Your Tickets:
As a 501(c)(3), any donation to the Newberry Opera House would be tax-deductible to the fullest extent of the law. The CARES Act, enacted into law on March 27, 2020, allows taxpayers who do not itemize deductions to deduct up to $300 for contributions made to qualifying charities, and those who itemize may deduct cash contributions in 2020 in an amount of up to 100% of their adjusted gross income. Please consult your tax advisor for details.
- Exchange Your Tickets:
Check out NewberryOperaHouse.com for a full list of performances for which you can exchange your tickets. (If the ticket is for a greater value, then you would owe the difference.)
- Get a NOH “Gift Card” Credit on Your Account:
You can choose to receive a gift card or credit on your account for the value of your tickets. Gift Cards are good for up to 5 years. Insider tip: shows in the new season (now through October) are on sale now.
The Situation is Fluid So Keep Watching for Updates:
The Newberry Opera House Foundation Board and administration will continue to reevaluate going forward. We are optimistic about the future, but we know that more dates could change as this situation is fluid. Thank you again for your patience and understanding.
*As things are changing rapidly, please visit our COVID-19 page often for up-to-date information as artists postpone, change date, or cancel their tours.*