The Newberry Opera House reserves the right to present a substitute show, artist, content, date, or time for a performance without notice. All sales are final.

Ticket Policies

The Newberry Opera House has numerous performances that children will love as much as adults. A ticket is required for entry - regardless of age. A ticket is a revocable license, subject to termination with denial of admission at management discretion. The resale or attempted resale of a Newberry Opera House ticket is prohibited. Tickets obtained from unauthorized sources are void.

Our Boyce Street door (next to Memorial Park, under the Newberry Opera House canopy) will open approximately 45 minutes prior to the performance. There is no entry prior to that time. Each patron must present a ticket to be scanned at the entrance door. Late seating will be at the discretion of management.

To purchase tickets please use one of the options listed below.

  • Call the Box Office at (803) 276-6264 for guest assistance.
  • In-person at the Box Office at 1201 McKibben St. Newberry, SC 29108.
  • Go directly to our shows and events page linked here. This is the only site for official Newberry Opera House tickets. Please be aware of scams and verify you have the correct website. The Newberry Opera House is not liable for any charges incurred on another website.

There are many options for receiving your tickets. For all available options, see them listed below.

  • Have your tickets emailed to you (we ask that you, please print out your ticket PDF to ensure quicker seating).
  • Have your tickets mailed directly to your home.

While available; pick your tickets up at Will Call before the show. (ID Required at pickup)


Ticket purchase fees

  • A $5 per ticket Facility Fee.
  • $5 per order Handling Fee will be charged. (The $5 handling fee is waived for orders placed in person at the Box Office.)
  • If you choose to have tickets delivered directly to your home, there is an additional $3 per order Shipping Fee.

Guests may purchase gift cards through the Box Office or online at NewberryOperaHouse.com. Gift cards can be mailed, e-mailed, or even sent by text as a gift to a third party. If lost, they will not be replaced. Gift cards have no cash value. They are good for 5 years from the date of issuance. To see your Gift Card balance or Statement click here. If you are unsure of your Gift Card number, give us a call at (803) 276-6264. Click here for Gift Card Policy.

Please notify the Box Office when ordering tickets to ensure services and accessible seating. Please let the Box Office know how they can assist you at the time of your order.


refunds

The Newberry Opera House has a “No Refund” policy. All ticket sales are final and non-refundable. If a show is rescheduled, postponed, or canceled, you are granted the option to:

  • Exchange your tickets for another show this season
  • Transfer your ticket value to a gift card good for up to 5 years
  • Donate your ticket value to the Opera House

In the event that you are unable to make a performance please notify the box office at least 48 hrs. prior to the performance date, to receive any of the options listed above.

Notice to Resellers: If the Newberry Opera House identifies your account as one being used to purchase tickets for resale on the secondary market, and you have purchased tickets to a show that has been rescheduled, we will not refund your tickets or exchange them for a different show.


Accessibility

The Newberry Opera House aspires to make its performances and facilities accessible to all our patrons. If you have questions or would like to receive additional information about accessibility, please contact us at (803) 276-6264 or email This email address is being protected from spambots. You need JavaScript enabled to view it. before placing your order. 

Wheelchair and companion seats are located in Orchestra Right Box G, seats 1-6, and are identified in the select-your-own seat maps when purchasing tickets.


When will concessions be available?
At most events, ticketed and non-ticketed, concessions are available in the lobby when the lobby opens 45 minutes prior to the performance. The bar will close 45 minutes after the start of the event. Please check with your concessions volunteer for exact closing times on the night of your visit.

What types of payments are accepted?
The Newberry Opera House accepts all major credit and debit cards and cash payments. Did you know that we continue to offer contactless pay? Check-out goes so much faster with Google Pay, Apple Pay, and credit cards with our contactless payment options.

Does EVERYTHING have to be placed in a Collector's Cup?
No! While all beer and wine must be placed in a Collector's Cup, our non-alcoholic products do not! You may enjoy sodas, teas, and water in the original plastic bottles inside our performance space, as long as you purchase them from our concessions area or online. 

How many drinks can I order at a time?
Good question! The Newberry Opera House follows the "one drink per hand" rule when ordering alcoholic beverages at our bar. It is really nice if you are buying beverages for others in your party, but if you plan to order or pick up more than two alcoholic beverages at a time, please bring another adult of the legal drinking age from your party to assist you in carrying your purchases.

Are snacks available?
At this time, we are not offering snacks or food at concessions. Please check out the full list of Downtown restaurants here.

 

Newberry opera house collector's cups

NOH Cup 01All alcoholic beverages must be served in a Newberry Opera House collector's cup. The cups cost $12.00 each and include your first beverage. Each time you return to the bar with your collector's cup, you will receive beverages for the refill price. Bring your cup each time you visit and save money on beer and wine!

Non-alcoholic beverages like sodas and teas purchased at the Opera House, which have bottles with caps, do not require cups. 

If you forget your collector's cup when visiting the Newberry Opera House, you will need to purchase a new one in order to consume alcohol on our premises. They make great road-trip cups so take them everywhere with you and tag us on social media! #NOHCupAdventure

Spills tend to attract unwanted guests, and they never have money for a ticket! Please report any spills to one of our ambassadors or staff members before exiting the building so it can be cleaned as soon as possible. We thank you for your teamwork!


Questions? Please contact the NOH Box Office at (803) 276-6264 or This email address is being protected from spambots. You need JavaScript enabled to view it. and we will be glad to assist you!