Thank you everyone for helping us open this season as safely as possible! As we round out our 20-21 season (ending in June), we are still dedicated to keeping you safe. We are #OneStepCloser to normal so stand by for updates but at this time safety protocols are still in place. Thank you for your understanding and flexibility!
Check out a full list of events on sale now (including some in next season).
Sometimes dates are still changing. For a full list of shows affected by COVID-19 related rescheduling please visit: https://www.newberryoperahouse.com/blog/noh-covid19.html
safety protocols While Living with COVID-19
What is the same:
- Friendly Newberry Opera House Staff and Ambassadors to welcome you home.
- Great performers on the Newberry Opera House stage!
- Cold beverages in collector’s cups
- Soaking up the energy of a live performance.
- Hand sanitizer throughout the venue.
What has been adjusted during phase one of reopening:
- Guests who are ill are encouraged not to attend, please check your temperature before coming to the performance (CDC defines fever as 100.4 or higher).
- Seating has been reduced, reallocated to be staggered, and sold in pairs.
- Guests are required to wear masks throughout the performance as social distancing measures may be difficult to maintain.
- All staff and ambassadors will wear masks and gloves and will be temperature checked before working.
- Cleaning and sanitation regiments have been increased especially for high touch surfaces such as railings, seats, and door handles.
- Building doors and seating will open 45 minutes prior to the performance. There is No entry prior to that time. Sitting and loitering in the lobby will not be available.
- Only one door will be open for entrance (Boyce St. next to Memorial Park under the NOH canopy). Each person is to hold their own ticket as it will be scanned at the entrance door.
- The elevator will be limited to two people plus the elevator operator. We recommend using the stairs.
Reduced Capacity and Staggered Seating
The auditorium has been resat at reduced capacity and staggered seating to lessen exposure and to follow CDC and SCDHEC recommendations. This information will be reflected in the ticketing process with one price for all seats and seating by pairs and staggered to minimize contact with other patrons.
If you have an email in our system and have tickets for a rescheduled show, you will receive (or have already received) an email with a PDF attachment, which is the new ticket for the new date.
If you are a ticket holder for one of the rescheduled shows, please review your assigned seat. If you have any questions or concerns, please contact the box office at 803-276-6264. Your original date tickets will no longer scan the night of the show. Make sure to print the new tickets and bring them to the new date. Please print each ticket on a separate sheet for quicker scanning at the door. If you do not have an email, your tickets will be mailed to you to limit will call pick-up night of the show.
If for any reason you cannot attend the new date, you can select one of the following choices as long as you contact the box office no later than 48 hours prior to the performance:
- Donate The Value of Your Tickets:
As a 501(c)(3), any donation to the Newberry Opera House would be tax-deductible to the fullest extent of the law. The CARES Act, enacted into law on March 27, 2020, allows taxpayers who do not itemize deductions to deduct up to $300 for contributions made to qualifying charities, and those who itemize may deduct cash contributions in 2020 in an amount of up to 100% of their adjusted gross income. Please consult your tax advisor for details.
- Exchange Your Tickets:
Check out NewberryOperaHouse.com for a full list of performances for which you can exchange your tickets. (If the ticket is for a greater value, then you would owe the difference.)
- Get a NOH “Gift Card” Credit on Your Account:
You can choose to receive a NOH gift card or credit on your NOH account for the value of your tickets. Gift Cards can be used at the NOH for up to 5 years.
The Situation is Fluid So Keep Watching for Updates:
The Newberry Opera House Foundation Board and administration will continue to reevaluate going forward. We are optimistic about the future, but we know that more dates could change as this situation is fluid. Thank you again for your patience and understanding.
*As things are changing rapidly, please visit our COVID-19 page often for up-to-date information as artists postpone, change date, or cancel their tours.*