Ambassador Program

More than 100 active volunteers donate thousands of hours each season to support the Opera House and its mission to enhance the economic and cultural development of Newberry County and the Midlands through the window of the arts in concert with educational opportunities for all. They play a very special role and are essential to the overall success of the House, in particular by helping to provide the highest quality of experiences for all of our guests. 

If you are interested in joining the group please let the Box Office know at 803-276-6264, e-mail TJ Millwood, Guest Experience Manager at This email address is being protected from spambots. You need JavaScript enabled to view it., or sign-up as interested in volunteering online here. The Box Office will add you to an interested in volunteering list so you receive a notice of season training. Orientation for most positions occurs twice a year. 

why volunteer?

There are lots of great reasons for joining our volunteer family, known as the Ambassadors. In addition to feeling like a part of the exciting work of this award-winning Art Center and economic catalyst, you will make wonderful new friendships, give back to the community, and get to see most of the shows you work for free! The personal dedication and pride taken by our volunteer staff is greatly appreciated by the community, our patrons, and our staff. Ambassadors have saved the Opera House over $2 million since the renovation in 1998.

Training & Orientation

Before volunteering at the Opera House, you must complete a comprehensive training and development session designed to give those interested in the program the support needed to perform duties while simultaneously enhancing their volunteer experience. The session covers several topics including customer service, concessionaire duties, ushering and directing patrons, emergency procedures, and more. Training is usually held in the theatre at the Opera House and will last about an hour.

At training you will learn:

  • Fun Facts about the Newberry Opera House
  • Requirements for Each Position
  • Customer Service Standards
  • Safety Procedures
  • How to Sign Up to Work Shows and Events
  • & Much More

upcoming orientations & Training

Saturday, July 30, 2022 at 10 AM
Saturday, August 6, 2022 at 10 AM

Check back for a date in Jan 2023!

NOH Tour Guide Training
Check back for a date in Aug 2023 soon!

Make sure to sign up as interested in volunteering so that you get the notices for certification training.
Want to start learning now? You can learn on the job with a veteran tour guide, just call 803-276-6264.

Ambassador Positions

Event staff volunteers are the core group at the Newberry Opera House whose main purpose is to see to the comfort and safety of the audience. They greet and assist our patrons in order to ensure that all visitors are treated to an enjoyable experience while attending one of our performances. They run the elevator, take tickets, and—of course—direct patrons to their seats.

Concession Workers
These volunteers man the concessions bar but are sometimes asked to greet at the doors and sell artist merchandise. They also act as hosts of the lobby during events.

Hospitality Hosts
Hospitality personnel primarily make sure the performers are well fed. They also sometimes assist performers with dry-cleaning, errands, or anything they need to help them perform without worrying about the numerous details associated with traveling to a new, strange location.

Tour Guides
Tour guides are an essential part of the small-town Southern hospitality for which the Opera House is known. A warm welcome and personal attention have gained the Opera House many a friend. Tour guides man the lobby, greet visitors and provide backstage tours to groups and individuals.

Often referred to as runners, these volunteers pick up performers at the airport, shuttle groups to hotels, and help them run errands while in Newberry.

Backstage Help
These volunteers help the Tech Department as needed to ensure the productions are a success. Backstage help may be skilled volunteers such as hairdressers or seamstresses called upon for large Broadway and opera productions or an all-important extra stagehand during a large load-in or load-out. Pageturners for pianists are also sometimes needed.

Administrative Office Help
Help is always needed to answer phones, compile mailings, send data to newspapers and radio stations, and prepare programs for performances, filing, and general office tasks. Duties in this area can be performed during daytime business hours and on show days or evenings. The Sunshine Committee sends out birthday cards and other correspondence to Ambassadors. The Archive & Scrapbooking Committee helps keep a record of each season and processes archival items that are donated to the Opera House. The Return Visitor Committee sends notes to first-time visitors.


  • 15 Years of Age or Older (Concession Workers who serve alcohol must be 21).
  • Concession workers must complete Alcohol Server Training.
  • All show night volunteers must be able to stand for long periods of time (for most positions).
  • Attend a Training Session usually held at the beginning of the season.
  • Pass a SLED background check.
  • Minimal annual service (Ambassadors are requested to work at least 24 events a year - that is only 2 a month.)

Sign Up To Volunteer Today